Refund Policy

Titel: Refund & Returns Policy

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Refund & Returns Policy

30-Day Money-Back Guarantee

We stand behind the quality of our products.
If you are not satisfied with your purchase, you may request a return within 30 days of delivery.

To be eligible for a return:

The item must be unused and in its original condition
The item must be returned in original packaging
Proof of purchase is required

How to Start a Return

To initiate a return, please contact us at:

gamedesq@outlook.com

Include:

Your order number
The reason for return

We will provide return instructions within 24–48 hours.

Refunds

Once your return is received and inspected:

You will receive a confirmation email
Approved refunds will be processed within 5–7 business days
Refunds are issued to the original payment method

Shipping costs are non-refundable.

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 48 hours of delivery with photo evidence.
We will replace the item or issue a refund at no additional cost.

Late or Missing Refunds

If you haven’t received your refund after 10 business days, please contact your bank or card provider first.
If the issue persists, contact us directly.