Order Processing

All orders are processed within 1–2 business days (Monday–Friday).
Once your order has been processed, you will receive a confirmation email with tracking details.

Please note: During high-demand periods, processing may take slightly longer.

Delivery Time

Estimated delivery times:

• Europe: 5–10 business days

• United States & Canada: 5–10 business days

• Other international destinations: 7–12 business days

Delivery times may vary depending on your location and local carrier services.

Shipping Costs

We proudly offer free tracked shipping on all orders.

There are no hidden fees or additional charges at checkout.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.
You can track your package in real-time until delivery.

If you have not received tracking details within 3 business days, please contact us.

Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

• Customs procedures

• Local carrier delays

• Public holidays

• Weather conditions

We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.

Contact

If you have any questions about your shipment, please contact us at: info@purelief.eu

We typically respond within 24 hours.